At Fashqi, we prioritize efficient and reliable delivery for all your fashion essentials. Our team carefully processes every order to ensure your wardrobe staples arrive in perfect condition. Whether you're refreshing your casual wear or updating your athletic collection, we handle each shipment with attention to detail. Orders are typically processed within 1-2 business days, excluding weekends and holidays, before being dispatched to our logistics partners.

Delivery timelines vary based on your location and selected shipping method. After order processing, domestic shipments generally reach customers within 5-7 business days, while international deliveries may require 10-20 business days. Please note these are estimates - seasonal demand or carrier delays may occasionally extend transit times. For time-sensitive purchases, we recommend placing orders well in advance.

We offer transparent shipping options tailored to your order value:

• Standard Shipping (10-15 Business Days): $15 for orders under $60
• Free Shipping (10-15 Business Days): Applies automatically to orders totaling $60 or more

Shipping costs are calculated at checkout based on your cart total and destination. No hidden fees apply to any delivery option.

Currently, we ship to most countries across North America, Europe, and select Asian markets. Some remote locations or areas with customs restrictions may be excluded from delivery. During checkout, our system automatically verifies your address eligibility. For specific inquiries about your region's availability, please contact our support team before placing your order.

Once your order ships, you'll receive a confirmation email containing your tracking number and carrier information. This allows you to monitor your package's journey through our partners' online tracking systems. For consolidated shipments with multiple items, some tracking details may update sequentially as different products leave our fulfillment center.

While we strive for timely deliveries, occasional delays may occur due to customs clearance or carrier issues. If your tracking shows no movement for 10+ business days or your package hasn't arrived within 30 days of shipment, please contact our support team at [email protected] with your order details. We'll promptly investigate and work toward a resolution, which may include reshipment or refund depending on the circumstances.

International customers may be responsible for additional customs fees, taxes, or import duties upon delivery. These charges vary by country and are determined by local regulations, not by Fashqi. We declare all packages at their full value and cannot mark items as gifts to avoid fees. We recommend checking your country's import policies before ordering to understand potential additional costs. Unfortunately, we cannot reimburse these third-party charges once applied.